Managed Services

NETFreedom PDF

Testimonials

“TSR’s services are incredible. Their responsiveness to critical issues has been outstanding. They have provided exceptional services at a reasonable cost.”
TJ Hale Company

“We have had an amazing experience with TSR. I couldn’t say enough positive about the team I worked with. Overall I would rate our experience with the TSR team outstanding.”
North Milwaukee State Bank

Managed Services

TSR Solutions has developed a comprehensive set of managed services which can be customized to the level of service you request.

NETFreedom COMPREHENSIVE Program Services

Network Health Assessment determines the overall stability of your network.
24-7 Performance Monitoring ensures all of the critical network devices that comprise your business network are healthy and functioning reliably and optimally.
TSR Support personnel ensure your systems are always up and available by proactively addressing issues discovered through Performance Monitoring.
Quarterly or Semi-Annual Strategy and Planning Meetings allow us to help you build and manage a long-term technology plan to support your business. This enables you to make the best business decisions possible.
Comprehensive Peace of Mind as you know your Network is being monitored and attended to by highly skilled and qualified IT professionals.

COMPREHENSIVE Services Summary

Network Assessment and Tune-up - A full review of your network to determine its health followed by a full tune-up to make sure it is running optimally.
PC and Server Monitoring & Maintenance - Monitoring for availability, performance and health. Provide real-time utilization of disk space, memory, pagefile and CPU. Resolve all identified issues.
Networking Essentials Monitoring & Maintenance - Monitoring the vital
statistics of your routers, switches and VPN equipment. Deploy solutions based
on reported results.
Security Essentials Monitoring & Maintenance - Monitoring the anti-virus,
anti-malware and OS patches on your PCs and Servers to ensure that updates
are performed and the security applications are running. Monitoring your firewall
and keeping the firmware up to date.
Back-up Essentials & Periodic Testing - Identification of essential data and
monitoring back-up jobs for success or failure. Periodic, regular test-restore of
backup.
Proactive Network Support - Technicians proactively resolve networking issues
that are affecting your entire organization.
End-user Support - Technicians are available to help your users when issues
arise with their PCs or applications that prevent them from performing their work.
IT Consulting - Monthly reports delivered on the health of your network and a
quarterly person-to-person review of your network performance.